Who we are
At PREBOOKHOME, we make renting safe and hassle-free for both landlords and tenants.
We act as a secure middleman (escrow service) to build trust and reduce fraud in rental transactions.
For Tenants
Renting online can be risky. Many people pay fake landlords or lose money to scams.
With us, you don’t pay anyone directly — your payment is held safely in escrow until everything checks out.
Here’s how it works:
- Find a property listed by one of our verified landlords.
- Pay the $90 booking fee through our secure system to schedule your visit.
- We confirm your appointment and send reminders before the showing.
- If you decide not to rent, the $90 is fully refunded back to you.
- If you rent the property, the $90 is applied toward your first month’s rent — no extra cost to you.
Your money is never sent to the landlord directly. It stays in our protected escrow account until the process is complete.
For Landlords
We understand how frustrating it is when tenants schedule showings and never show up.
Our system filters out fake inquiries and ensures only serious renters contact you.
Here’s how it works:
- List your property on our platform and complete quick ID verification.
- When a tenant books, we handle the appointment scheduling and hold their $90 in escrow.
- We confirm attendance and notify you when a verified tenant arrives.
- If they rent, the $90 goes toward their first rent payment — which you pay us as a service fee.
- If they don’t rent, the $90 is refunded to the tenant — you owe nothing.
This system keeps your time protected and connects you only with genuine tenants.
Our Role as Escrow Partner
We’re not a landlord or an agent — we’re a neutral, trusted third party that:
- Holds all funds in a secure escrow account.
- Ensures both sides follow fair rules.
- Issues automatic refunds or payouts according to the agreement.
- Verifies all users to reduce scams and fake listings.
- Manages all appointment scheduling and confirmations.
We make sure no one loses money unfairly, and both sides are protected.
Why People Trust Us
- Licensed escrow partner for secure payment handling
- Verified landlords and ID-checked tenants
- Transparent refund and payment process
- Fast and fair dispute resolution
- Clear communication and live support
Payment Details
We use Chime as our official banking partner and escrow account provider.
Chime allows us to handle your payments and refunds quickly, safely, and transparently.
- You can send your $90 booking fee directly to our Chime account using the email: pay@prebookhome.com
- Payments are processed instantly, so your booking is confirmed right away.
- If your application doesn’t lead to a rental agreement, we’ll refund your payment instantly back to your Chime or bank account.
- If you rent the property, your $90 will be applied toward your first month’s rent, as agreed.
- Creating a Chime account takes less than 5 minutes — it’s free, secure, and lets you transfer or receive funds instantly.
We never ask for payments through cash, gift cards, or other apps.
All transactions happen only through our official Chime account for your protection.
Our Promise
We believe renting should be safe, simple, and stress-free.
That’s why we handle the money, the scheduling, and the verification — so you can focus on finding the right home or tenant.
Contact Us
If you have any questions about this Privacy Policy or your data, contact us:
PREBOOKHOME
Email: help@prebookhome.com
Address: 1100 GILBERT RD, ROCKVILLE, MD 20851